The Baylor Scott & White Quality Alliance is overseen by a Board of Managers that is comprised of physicians on the Baylor medical staff who represent many specialties, as well as members of the Baylor Health Care System administrative team and a member of the community.
Cliff Fullerton, MD, MSc, serves as President Baylor Scott & White Quality Alliance. Dr. Fullerton is a practicing board certified family physician and past President of Family Medical Center at Garland/North Garland located in Garland, TX.read more
Dr. Fullerton is a top performer in HealthTexas Provider Network (HTPN) nationally recognized primary care quality measures and is dedicated to the families he serves considering it a sacred trust and honor. His commitment to improving the healthcare of patients extends beyond his practice. As Vice President for Chronic Disease at Baylor Health Care System (BHCS), Chief Quality Officer for HTPN and Chief Medical Officer for Baylor Quality Alliance (BSWQA), he has effectively guided the implementation of many quality improvement initiatives, specifically in the areas of preventive services, care transitions, asthma and diabetes management demonstrating proven results of positively impacting the care delivered to the patients and communities throughout the Dallas/Fort Worth area.
Dr. Fullerton’s natural ability to work alongside his colleagues along with his ability to positively influence physicians prompted his recruitment to serve in many leadership roles throughout his career that expands across the highly integrated health system comprised of BHCS, HTPN and the BQA. Some of these key positions include: Chairman of the HTPN Disease Management and Electronic Health Record Clinical Content Committee, BHCS Lead Champion for Ambulatory Care, member and Chairman of the HTPN Best Care Committee, Chairman of the BHCS Chronic Disease Governance Council, and member of the Board of Directors, and Executive Committee of HTPN. In addition, he has served on the Executive Committee, Quality Improvement Committee, and Patient Care Monitoring Committee at Baylor Regional Medical Center at Garland. He served as a Board Member of the Texas Academy of Family Physicians Foundation, a Member of the Dallas Ft. Worth Business Group on Health Diabetes Committee, a Clinical Advocate with the Texas Medical Foundation and a Physician Champion for Texas DOQ-IT. He is a current member of the Texas Medical Association Quality Council and MSO Task Force.
An enthusiastic advocate of quality and best care delivery, Dr. Fullerton has been an active leader in the development and implementation of many prominent quality initiatives that include Adult Preventative Health Services, Chronic Disease Management, Transitional Care, and Care Coordination all of which facilitate successful population health management and care coordination in the post-reform era. His visionary approach to program development has been fundamental in identifying processes, developing tools and implementing strategies (flow sheets, diabetes database, physician dashboard, data transparency, pay-4-performance, patient-centered medical home) proven to improve care at both the individual and population patient level. Included among his achievements in the area of disease management is the double-digit improvement in diabetes outcomes metrics and the recognition of 180 HTPN physicians by Bridges to Excellence (BTE) in diabetes care. Other substantial accomplishments include establishing a reputable care coordination infrastructure in support of HTPN’s participation in value-based contracts and management of high-risk patients, developing the nation’s second largest network of NCQA recognized Patient-Centered Medical Homes (60 HTPN clinics, 250 physicians), developing a transitional care model resulting in decreasing heart failure readmission rates from 23% to 11%, and the founding of the Institute of Chronic Disease and Care Redesign for BHCS with the aim of coordinating and redesigning care for patients with chronic disease across the care continuum. Dr. Fullerton’s accumulated experience in the area of quality improvement is valued by industry leaders who often seek his consultation regarding patient centered medical home, readmission prevention and care coordination alignment strategies involving hospitals and post-acute care settings.
Dr. Fullerton received his medical degree from the University of Texas Southwestern Medical School, Dallas, TX. He completed his internship in General Surgery at the University of Texas Health Science Center, Dallas, TX, his family practice residency at University of Oklahoma Health Science Center, Oklahoma City, OK and a Masters of Science in Health Care Management at the University of Texas at Dallas.
Sarah Gahm is the President of Administration of Baylor Quality Alliance. In her capacity as President, Sarah oversees the vast operational functions that are instrumental in building the infrastructure necessary to support BQA’s established network of over 2,000 primary and specialty care physicians practicing throughout the Dallas/Fort Worth area.read more
With 25 years of healthcare experience, Ms. Gahm is considered a pioneer of physician integration and group practice development. She works alongside the BSWQA physician-led board of directors in managing budgets, reviewing administrative policy, analyzing industry trends, as well as guiding the development and implementation of strategic plans and executing tactics that cultivate the growth of BSWQA’s network of independent physicians, hospitals, post-acute care providers and other members of the care continuum willing to assume joint responsibility for patient access and care delivery. As a lead negotiator in the acquisition of many prominent primary and specialty care practices, Sarah engages in the efficient integration of new practices and physicians into the group culture that serves to increase BSWQA’s presence in the market and accommodate growing patient populations. Sarah’s leadership skills continue to facilitate BSWQA’S evolvement into a clinically integrated health care system.
Ms. Gahm received her BS in Biology from Baylor University in Waco, TX. She went onto earn a Masters in Health Care Administration from Trinity University in San Antonio, TX. Prior to joining Baylor Health Care System in 1989, she completed an administrative fellowship at Baptist Medical Center in Birmingham, AL.
Dr. Michael Massey currently serves as Vice President for Clinical Integration and Chairman of the Best Care Committees Primary Care Subcommittee. Dr. Massey is a board certified internal medicine physician practicing at Internal Medicine Associates at Southwest Fort Worth in Fort Worth, TX. In addition to meeting the healthcare needs of his patients.read more
Dr. Massey plays an integral role in BSWQA’s quality journey as the principal leader for initiatives such as Patient Centered Medical Home recognition and Generic Prescribing. Dr. Massey is also highly involved in developing the Care Coordination program for BQA as well developing quality metrics and protocols to improve patient care.
Dr. Massey received his medical degree from Oregon Health Sciences University, a world-class teaching hospital and research center. Pursuant to receiving his medical degree, he completed a residency at Legacy Healthcare System in Portland, OR. To further hone his leadership skills, Dr. Massey completed the SMU Cox School of Business Advanced Leadership for Physician Development Program in 2009.
Tiffany Berry, MD serves as Baylor Scott & White Health’s Chief Patient Experience Officer and the VP of Population Health for the Central Texas (CTX) division. In her Population Health role, Dr. Berry partners with the leaders from the Baylor Scott & White Health Quality Alliance and those in CTX to optimize the work of BSWQA within the CTX footprint.read more
Prior to her current roles, Dr. Berry served the legacy Scott & White Healthcare system as the System Medical Director of Quality and then the Chief Quality Officer.
Blake Allison is the Chief Operating Officer (COO) for BSWQA. Blake brings over a decade of experience to the physician network and the BSWQA team. His scope of experience spans multiple settings including government entities, large integrated delivery systems, ambulatory surgery centers and physician consulting.read more
Since joining BSWQA, Blake has served as Vice President of Network Administration committed to ensuring provider adequacy throughout the network and guiding ongoing provider engagement activities that included building the Network Field Advisor program. In addition, much of Blake’s focus was in developing strategic plans for BSWQA’s integration with Central Texas; preparing the region for participation in key payer and employer contracts.
As COO, Blake oversees the operational performance of the BSWQA network across Baylor Scott & White Health’s North and Central Texas regions as well as guides initiatives that support BSWQA’s mission. He also will participate in various payer and employer collaborations and continues to prompt BSWQA provider membership growth across the two regions as a means for ensuring network adequacy and supporting the increase in BSWQA covered lives.
Michael Sills, MD is currently Vice President of Informatics and Technology at BSWQA. He is currently an Attending Cardiologist at Baylor University Medical Center in Dallas where he was previously Assistant Chief of Cardiology and Director of the Non-Invasive Lab.read more
Dr. Sills was the President of Cardiology Consultants of Texas until 2010; in 2012 he and the other members of CCT joined HealthTexas Provider Network. He is currently an Attending Cardiologist at Baylor University Medical Center in Dallas where he was previously Assistant Chief of Cardiology and Director of the Non-Invasive Lab. He has been on the Editorial Board of the American Journal of Cardiology as well as a board member of the AHA. Dr. Sills serves as one of the regional representatives for the Texas Chapter of the American College of Cardiology. He has finished a Leadership Course at the SMU Cox School of Business and is currently completing his MBA.
David Bragg, MD has been the senior vice president of medical informatics for HealthTexas Provider Network (HTPN) since 2007. Dr. Bragg is also a practicing family medicine with a special interest in preventive medicine at the Family Medical Center at North Garland for over 26 years. In addition to his others roles, Dr. Bragg is also the Medical Director of Clinical Integration for the Baylor Scott and White Quality Alliance.read more
He also serves on the Population Health and Clinical Content sub-committees. Dr. Bragg served as chairman of the Baylor Health Information Exchange Clinical Executive Committee from 2009-2014, and has been active in the DFW community through the Dallas County Medical Society. Some of these roles included Chair of the HIE Committee, serving on the Texas Regional Extension Center, and has been a TMA Delegate for the past 3 years. He is actively involved in mission work, and serves on the Board of Directors with Predisan, a not for profit Christian medical organization in Honduras.