Patient Satisfaction

PATIENT SATISFACTION SURVEYING: READYING YOUR MEDICAL PRACTICES FOR SUCCESS

feedbackThe Baylor Scott & White Quality Alliance (BSWQA) Board of Managers has approved the 2015 Shared Savings Requirements.  Physician practices are required to begin patient satisfaction surveying with a CMS-approved vendor to ensure eligibility for 2015 Shared Savings.  The deadline to begin surveying is December 2015.  Physicians whoa re surveyed under the HCAHPS survey are not impacted by this requirement.  Not all specialties will be impacted by this requirement.

The BSWQA has negotiated favorable pricing with three CMS-approved vendors for our physician members.  The pricing is estimated to be a 20-40% discount.